Privacy Policy

1. Who We Are

Grizzly is an Australian outdoor and lifestyle apparel brand focused on creating premium clothing and equipment for people who are built for more.

For any privacy-related questions, you can contact us at:

Email: hello@grizzlysummit.com

Website: www.grizzlysummit.com

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2. Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

* Full name
* Email address
* Phone number
* Shipping address
* Billing address
* Order history
* Payment confirmation (we never store full card details)

Automatically Collected Information

When you browse our website we may automatically collect:

* IP address
* Browser type
* Device information
* Pages viewed
* Time spent on pages
* Referring website
* Cookies and similar technologies

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3. Why We Collect Your Information

We collect personal information to:

* Process and deliver your orders
* Provide customer support
* Respond to enquiries
* Send order confirmations and shipping updates
* Improve our website and products
* Detect fraud and protect our customers
* Send marketing emails where you’ve given permission
* Meet legal obligations

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4. Marketing Communications

If you subscribe to our newsletter, we’ll occasionally send updates about:

* New product releases
* Limited collections
* Sales and promotions
* Outdoor inspiration
* Brand news

You can unsubscribe at any time by clicking the unsubscribe link included in every email.

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5. Cookies

We use cookies to improve your browsing experience.

Cookies help us:

* Remember your preferences
* Keep items in your shopping cart
* Analyse website traffic
* Measure advertising performance
* Improve website functionality

Most browsers allow you to disable cookies, although some website features may not function correctly.

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6. Payments

Payments made through our website are processed securely by trusted third-party payment providers.

Grizzly does not store your full credit card or debit card details.

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7. Sharing Your Information

We never sell your personal information.

We may share limited information with trusted service providers who help us operate our business, including:

* Payment processors
* Shipping providers
* Email marketing platforms
* Website hosting providers
* Analytics providers
* Fraud prevention services

These providers may only use your information to perform services on our behalf.

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8. Overseas Disclosure

Some of our trusted service providers may store or process information outside Australia.

Where this occurs, we take reasonable steps to ensure your personal information remains protected in accordance with Australian privacy laws.

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9. Data Security

We take reasonable technical and organisational measures to protect your information, including:

* SSL encrypted website connections
* Secure payment gateways
* Restricted internal access
* Regular security monitoring
* Trusted third-party infrastructure

While we work hard to protect your information, no method of online transmission or electronic storage is completely secure.

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10. Accessing or Correcting Your Information

You may request access to the personal information we hold about you.

If any information is inaccurate or outdated, we’ll correct it as soon as reasonably possible.

To request access or corrections, please contact us using the details below.

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11. Your Rights

Depending on where you live, you may have the right to:

* Access your information
* Correct inaccurate information
* Request deletion of your data
* Withdraw marketing consent
* Request information about how your data is used

We will respond to legitimate requests within a reasonable timeframe.

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12. Children’s Privacy

Our website is not intended for children under 16 years of age.

We do not knowingly collect personal information from children.

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13. Third-Party Links

Our website may contain links to third-party websites.

Once you leave Grizzly’s website, we are not responsible for the privacy practices or content of those websites.

We encourage you to read their privacy policies before providing personal information.

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14. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

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15. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us.

Email: hello@grizzlysummit.com

Website: www.grizzlysummit.com

Thank you for trusting Grizzly.

Built for More.