Contact

We’d Love to Hear From You

Whether you have a question about an order, need help choosing the right product, or simply want to get in touch, our team is here to help.

At Grizzly, we’re committed to providing excellent customer service and aim to respond to all enquiries as quickly as possible.

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Customer Support

Email: support@grizzlysummit.com

We aim to respond to all enquiries within 1–2 business days.

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Frequently Asked Questions

Looking for a quick answer?

Before contacting us, you may find what you’re looking for in our Frequently Asked Questions, where we’ve answered common questions about:

* Shipping
* Returns & Exchanges
* Sizing
* Orders
* Payments
* Product Information

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Order Support

If you’re contacting us about an existing order, please include:

* Your full name
* Order number
* Email address used at checkout
* A brief description of your enquiry

Providing these details helps us resolve your request as quickly as possible.

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Returns & Warranty

For returns, exchanges or warranty enquiries, please include:

* Your order number
* Photos of the item (if applicable)
* A description of the issue

We’ll guide you through the next steps as soon as possible.

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Business Enquiries

For wholesale opportunities, collaborations, media enquiries or other business matters, please contact:

Email: hello@grizzlysummit.com

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Follow the Journey

Stay connected with Grizzly for new product releases, outdoor inspiration and exclusive updates.

Instagram: @grizzlysummithq

Website: www.grizzlysummit.com

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Customer Support Hours

Monday – Friday
9:00 AM – 5:00 PM (AWST)

Closed on weekends and Western Australian public holidays.

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Built for More.

Thank you for supporting Grizzly.

We’re proud to create premium outdoor apparel designed for those who embrace adventure, challenge themselves and explore beyond the ordinary.

We look forward to hearing from you.

TEAM GRIZZLY